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  • Q: What is the lead time?
  • A:

    A:For sample orders, our lead time is typically around 4-5 working days. For mass production, the lead time may vary depending on the quantity ordered, but generally takes between 10-15 days to produce. Our factory works diligently to ensure that your order is produced with the highest level of quality and efficiency. 

  • Q: What services can we provide?
  • A:

    A: Accepted Delivery Terms: FOB, CFR, CIF, EXW, FAS, CIP, FCA, CPT, DEQ, DDP, DDU, Express Delivery, DAF, DES;

    Accepted Payment Currency:USD, EUR, JPY, CAD, AUD, HKD, GBP, CNY, CHF etc.

    Accepted Payment Type:T/T, L/C, D/P, D/A, MoneyGram, Credit Card, Paypal, Western Union, Cash etc.

    Language Spoken:English, Chinese, Spanish, Japanese, Portuguese, German, Arabic, French, Russian, Korean, Hindi, 

    Italian etc.

  • Q: What is the payment terms?
  • A:

    A: We offer a variety of payment methods for our customers to choose from. We accept payments via T/T, Paypal, Alibaba Payment, Western Union, and more. Our team will work with you to determine which payment method will work best for your unique situation. And rest assured that your payment information is confidential and secure with us and all transactions are protected. 

  • Q: What is the delivery time?
  • A:

    A: For sample orders, our delivery time is usually between 6-9 working days. For larger orders or mass production, the delivery time is approximately 30-45 days. We understand that timing is important, and we are committed to meeting your delivery needs in a timely and efficient manner. Trust us to deliver your order on time and with the highest level of quality. Contact us today to get started.

  • Q: Can I add my own logo or design on the products?
  • A:

    A:Yes, We are happy to offer customized services for our products. We understand the importance of branding and the value it can bring to your business. we use up-to-date technology to ensure that your logo or design is printed beautifully and clearly on our products. Don't hesitate to add your own personal touch to your order - contact us today to learn more about our customized logo and design services.

  • Q: Can I get some samples to test with first?
  • A:

    A:Yes, we understand how important it is for our customers to make informed decisions before placing large orders. That's why we welcome sample orders for any of our products. Our team is dedicated to providing the highest-quality products and exceptional service. By placing a sample order with us, you'll be able to see and feel the quality of our products firsthand. We're confident that once you try our products, you'll be convinced of their superior quality and reliability. 

  • Q: Why should we buy from you, not from other supplier?
  • A:

    A: Our company takes pride in its more than 15 years of experience producing carbon fiber poles. We have a committed technical team that focuses on manufacturing high-quality products that meet and exceed customer satisfaction. All production is conducted following the ISO 9001 procedure, ensuring stringent quality control at every step of the process. With 6 production lines and 2 inspection lines, we have the capability to satisfy all our customers' needs. Choose us for reliable, top-of-the-line carbon fiber poles.

  • Q: Are you a manufacturer or a trader? Can we visit your factory?
  • A:

    A:Welcome to visit our factory and experience our diverse range of products. With over a decade of experience, we specialize in the production of high-quality items, such as water fed pole, outrigger, and carbon fiber tube. Our skilled team strives to provide exceptional service and we are always ready to work with you to meet your specifications. Let us help you achieve success in your business. 

  • Q: How long it takes for 1 sample order production and shipped to us?
  • A:

    A: Our company is committed to providing prompt and efficient service to our valued customers. A sample order can be prepared within just 5 working days, allowing you to review the product before placing a larger order. Our delivery time is also fast and reliable, with orders reaching you within 6-9 working days. Trust us to deliver your product on time, every time!

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